diff --git a/app/controllers/report.controller.js b/app/controllers/report.controller.js
index 2cb644e..886d6e3 100644
--- a/app/controllers/report.controller.js
+++ b/app/controllers/report.controller.js
@@ -96,11 +96,14 @@ const formatUtcToLocalHm = (dateLike) => {
   return parsed.tz(TARGET_TIMEZONE).format("HH:mm");
 };
 
-const safeSetField = (form, fieldName, value) => {
+const safeSetField = (form, fieldName, value, options = {}) => {
   if (!fieldName || value === undefined || value === null) return;
   const text = `${value}`;
   try {
     const field = form.getTextField(fieldName);
+    if (typeof options.fontSize === "number") {
+      field.setFontSize(options.fontSize);
+    }
     field.setText(text);
     return;
   } catch (_textErr) {}
@@ -146,7 +149,8 @@ const buildRoutePdfBuffer = async (templateBytes, route, seqNum, driversMap, veh
     safeSetField(form, `name_${row}`, customer?.customer_name || "");
     safeSetField(form, `addr_${row}`, customer?.customer_address || "");
     safeSetField(form, `phone_${row}`, customer?.customer_phone || "");
-    safeSetField(form, `note_${row}`, customer?.customer_note || "");
+    const customerNoteText = customer?.customer_note || customer?.customer_special_needs || "";
+    safeSetField(form, `note_${row}`, customerNoteText);
 
     const pickupTime = formatUtcToLocalHm(customer?.customer_pickup_time);
     if (pickupTime) safeSetField(form, `pick_${row}`, pickupTime);
@@ -157,14 +161,14 @@ const buildRoutePdfBuffer = async (templateBytes, route, seqNum, driversMap, veh
       if (enterCenterTime) {
         safeSetField(form, `arrive_${row}`, enterCenterTime);
       }
-      safeSetField(form, `y_${row}`, "✓");
-      safeSetField(form, `n_${row}`, "");
+      safeSetField(form, `y_${row}`, "✓", { fontSize: 11 });
+      safeSetField(form, `n_${row}`, "", { fontSize: 11 });
     } else if (customer?.customer_route_status === "inCenter") {
-      safeSetField(form, `y_${row}`, "✓");
-      safeSetField(form, `n_${row}`, "");
+      safeSetField(form, `y_${row}`, "✓", { fontSize: 11 });
+      safeSetField(form, `n_${row}`, "", { fontSize: 11 });
     } else {
-      safeSetField(form, `y_${row}`, "");
-      safeSetField(form, `n_${row}`, "✕");
+      safeSetField(form, `y_${row}`, "", { fontSize: 11 });
+      safeSetField(form, `n_${row}`, "✕", { fontSize: 11 });
     }
 
     const outboundStatus = findOutboundStatusByCustomerId(outboundCustomerStatuses, customer?.customer_id);
diff --git a/client/src/components/trans-routes/RouteReportWithSignature.js b/client/src/components/trans-routes/RouteReportWithSignature.js
index 590f276..051e7b7 100644
--- a/client/src/components/trans-routes/RouteReportWithSignature.js
+++ b/client/src/components/trans-routes/RouteReportWithSignature.js
@@ -185,7 +185,7 @@ const RouteReportWithSignature = () => {
 
   const getRouteNoteText = (...customerCandidates) => {
     for (const item of customerCandidates) {
-      const noteText = (item?.customer_note || '').toString().trim();
+      const noteText = (item?.customer_note || item?.customer_special_needs || '').toString().trim();
       if (noteText) return noteText;
     }
     return '';